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Consulting Team Member
Kevin Drayton


Kevin Drayton is a Senior Consultant with PROMAX Consulting Services, Inc. Most recently he worked with the United States Post Office to bring Process Management expertise to the CustomerPerfect! Initiative resulting in a dramatic increase in on-time delivery of first-class mail.

Kevin consulted with the Department of Energy, Secretary Hazel O’Leary, on Strategic Alignment Initiatives, resulting in 1.7 billion dollars worth of budget savings. Those consultation efforts involved Business Process Reengineering, as well as organizational cost analysis and staffing alignments.

Achieved success in helping client (Bete Fog Nozzle, Inc. of Greenfield, MA) become registered to ISO 9001 under AGA Quality. BFN achieved registration status on first pass making them part of an elite 25% who can claim this distinction.  He was also instrumental in similar registration efforts with two divisions of Albany International, Albany, NY and Insulated Materials Incorporated, Schenectady, NY.
Designed and taught one of the first TQM programs developed specifically for front-line personnel. He simplified the SPC ideas and practices and designed worksheets, which helped participants to understand the mathematics involved.
Developed training programs for Mobile Exploration & Production Division of Mobile Oil Corporation based on TQM and Business Process Reengineering practices saving 750 million dollars just in the Gulf of Mexico. They have adopted his methodology as a worldwide quality practice.
At General Electric Co., he achieved reductions in excess of 1.6 million dollars in the area of materials quality due to enactment of Workout! philosophy at suppliers’ houses. He assisted in establishing positive synergistic effects due to increased communication and understanding between all parties.
Achieved a reduction of material shortages to the Bradley Fighting Vehicle Turret Drive Program Manufacturing by 76% within 3 months of stepping into position. He promoted team relationships at suppliers’ houses via formation of Continuous Process Review Teams in both the electrical and mechanical supplier communities. The net effect was a measurable 2.5 million dollars over the one-year period
 He is also a Lead Assessor for ISO 9000 and a Certified Quality Auditor, ASQC.
 

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