|
|
|
PROMAX
Congratulates the Miami-Dade County Health Department
on Winning the Florida Governor’s Sterling Award
|
Congratulations
to Miami-Dade County Health Department employees for winning the prestigious Florida
Governors Sterling Award.
The Dade County Health Department's accomplishments
are difficult to describe in words but are best experienced in person,
witnessing the
daily interaction of their dedicated employees.
Assisting you while
implementing your Quality Management System was a rewarding learning experience
for all of us.
Jim Simpson
EVP Quality Systems
PROMAX Consulting Services, Inc.
|
The Governor’s Sterling Award for Quality (GSA) is
Florida’s highest honor for organizational performance and management
excellence. PROMAX Consulting can guide your organization through the
application process by assessing the strengths and opportunities for improvement
focusing on the seven key areas:
-
Leadership
-
Strategic
and Operational Planning
-
Customer
and Market Focus
-
Information
and Analysis
-
Human
Resource Development and Management
-
Process
and Supplier/Provider Management
-
Business
Results
As organizations embark on the implementation of
“Performance Measurement” initiatives, they will be faced with the need to
totally evaluate what services or products they provide, who are in fact the
Stakeholders, and how they go about delivering these services and/or products
within time performance measures, budget guidelines and constraints.
Our
"Governor's Sterling Award" consultants have the best success record
in the industry at producing GSA winners including the 2002 winner - the Dade County Health Department.
|
|
Our
"Sterling" Team:
Jim
Simpson, EVP Quality Systems
Bruce
Berger, Sr. Consultant
Leon
McCook, Sr. Consultant
Dave
Klater, Sr. Consultant
Their qualifications include- Senior Examiner for the Malcolm
Baldrige National Quality Award program, Sterling Examiner, Board Member and Master Examiner for
the Florida Governor’s Sterling Award Program, a member of the Panel of Judges
for the Georgia Oglethorpe Award Program --Formerly with CTI FL
|
Many performance measurement tools are available to
assist organizations. PROMAX consulting offers individual coaching on
successfully planning and executing business strategies, streamlining and cost
cutting, conducting management business reviews, mapping processes, developing
measurements and benchmarks, aligning objectives and developing business plans.
PROMAX consulting has varied experience in both Private and Public sectors in
aligning Performance Measurements to Strategic or Business plans and achieving
financial goals to meet bottom line demands of all Stakeholders. |
|
|
Sterling Criteria |
PROMAX's Approach
(Products/Services) |
|
1.0
Leadership System |
- Baldrige/Sterling Management System
- Management Reviews
- Leadership Training
- Facilitator Training
|
|
2.0
Strategic Planning |
- Strategic Planning
- Balance Scorecard
- Champion Training
|
|
3.0
Customer & Market Focus |
- Satisfaction Survey Management
- Relationship Management
|
|
4.0
Information and Analysis |
- Benchmarking
- Analyzing Information
- Statistical Tools & Techniques
|
|
5.0
Human Resource and Focus |
- Team Member Training
- Team Leader Training
- Facilitator Training
- Problem Solving
- Six Sigma Training
|
|
6.0
Process Management |
- Core (Key) Business Process Management
- Problem Solving
- Six Sigma
- Project Management
- Process Management
|
|
7.0
Business Results |
- Indicator Development
- Conducting Performance Reviews
|
|
|
|
|
