QASP:  Quality Assurance Surveillance Plan

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QASP:  Quality Assurance Surveillance Plan

The QASP (Quality Assurance Surveillance Plan)  defines what must be done to ensure that the contractor has performed in accordance with the PSW (Performance Statement of Work) performance standards. This can range from a one-time inspection of a product or service to periodic in-process inspections of on-going product or service delivery. It is needed to ensure the government receives the quality of services called for under the contract, and pays only for the acceptable level of services received. Since the QASP is intended to measure performance against standards in the PSW, these interdependent documents must be coordinated. Accordingly, writing the two documents simultaneously is both effective and efficient.


Content

A good QASP includes a surveillance schedule and clearly state the surveillance method(s) to be used. The QASP development establishes how resources will be used to ensure that the government receives what it is paying for. Development of the QASP also allows the agency to clearly define the amount of contract administration resources needed.

The detail in the QASP regarding a particular task should be consonant with the importance of the task. The QASP should focus on the quality, quantity, and timeliness etc. of the performance outputs to be delivered by the contractor, and not on the steps required or procedures used to provide the product or service.


Style

The PSW and QASP may be combined into one document. This makes it easier for both the contractor and inspector to understand and administer the contract requirements.


Method

Selecting the most appropriate surveillance method for the effort involved is important. PROMAX would take into consideration task criticality, task lot size, surveillance period, performance requirements and standards, availability of quality assurance evaluators, surveillance value in relation to task cost/criticality, and available resources. Careful selection of appropriate surveillance methods will allow us to determine the amount of resources and associated costs needed to perform the surveillance task.

The agency will discuss the surveillance methods to be used with the contractor to confirm that they are fully understood. Whatever form of surveillance used, PROMAX would take care to ensure that no undue interference with contractor operations occurs. PROMAX would avoid relying on cumbersome and intrusive inspection and oversight programs to assess contractor performance.

Surveillance must be performed as stated in the QASP for the covered contract. It includes scheduling, observing, documenting, accepting service, and determining payment due.

 

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