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[ Survey/Assessment Support] |
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Surveys |
PROMAX provides surveys of both internal and external customers for the
organization. A professional, non-biased approach results in clear candid
feedback, based on the data, that allows the organization the opportunity to
enhance those things that are going well while determining the most appropriate
actions to correct negative findings. |
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We strive to assure that significant bottom-line results by:
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Providing highly professional, well-trained, experienced consultants that
have a particular knowledge of all aspects of survey development, planning,
implementing, sampling and administration of the survey
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Understanding the importance of field testing the survey in a pilot site
in order to determine the value of the survey
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Being able to do the heavy-lifting in terms of developing and collecting
the data collection checksheets
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Identifying and developing sample areas
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Taking the data forward into electronic databases
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Establishing archives that can be used as a trailer record for projects
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Systematically analyzing data retrieval from the surveys
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Developing analyses of quantitative and qualitative data
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Preparing and coalescing understandable reports and documentation
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Transferring skills to the workforce so that the organization can sustain
and maintain the gains achieved.
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Generating charts, graphs and tables in order to present a visual picture
of the data
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Preparing a descriptive summary identifying the results of the data
collection
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Developing action plans to implement the recommendations and suggestions
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Conducting assessments and audits for the Malcolm Baldrige Award, State
Quality Awards, The Presidents Award and ISO 9000.
We work with you to devise the correct survey/assessment instrument to meet
your unique organizational needs. We respect you too much to suggest a
cookie-cutter approach.
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Survey/Assessment
Support |
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Our consultants develop and conduct surveys or assessments at all levels of
the organization. Their success within the governmental and commercial arena is
indicative of the caliber of consulting we are capable of. Our consultants have
substantial experience and skills at conducting surveys and assessments in many
industries including such companies as: General Electric Co., RCA Computer
Systems, Modular Computer Systems, Daimler Benz, AO Smith - EPC, The United
States Postal Service, The Department of Veteran's Affairs, Nuclear Electric (plc)
the United Kingdom, BMW, Ameritech, AT&T, Lucent Technologies and many
others already captured on the bios attached. |
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We are able to plan and implement the surveys/assessments in order to gather
the most valuable information then utilized to identify gaps within the
organization. We not only assist in the design or development of the survey, but
we also assist in the collection of the data for the survey to be certain that
time management for staff is enhanced and not infringed upon. We understand how
to develop statistically valid random samplings on a survey in order to generate
the most effective survey results. |
PROMAX can develop a database in which all data is introduced and interfaced.
This data is then used to develop the appropriate charts, graphs and analyses.
We review both qualitative and quantitative data to be certain that we are
getting the best results in terms of visual representation for the statistical
tools and techniques.
We appreciate and understand the importance of testing a survey to be certain
that it isn't too cumbersome to use but mainly to be sure that the proper data
is being captured and that those collecting the data understand why they are
collecting it and not skewing the results of the collection or survey because of
lack of understanding of the documents being used to collect the data. |
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We generate all the reports associated with the data collection. These
reports will always be backed up with the data collected and the various charts,
graphs and analyses will always accompany the summation documents in order to
generate a better understanding of the survey or assessment. We will also make
appropriate suggestions, recommendations, and corrective actions based on the
data collection or assessment. Based on those recommendations and suggestions,
we will assist in developing a realistic action plan for the agency/organization
and assist in the implementation of the action plan in order to generate the
best results on the corrective actions recommended. |
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